Meet the head office team
Making a difference, for over 40 years, to manufacturing lines has been the bedrock of the company’s philosophy. We are all passionate about delivering both solutions that enhance your business and an unrivalled customer experience.
Founder (Head Honcho) So he believes.
Garry
A career as a business leader in both SME’s and Corporates gives a rare insight into the challenges facing all businesses, sizes, and structures. Passionate about delivering customer service excellence and manufacturing solutions to driving down customer costs.
Finance & HR Manager
Faye
The steady hand that keeps it all together (probably the real boss) a career responsible for customer service delivery for a major high street name. Gives I-mark one of the most experienced people, with a deep understanding of delivering customer excellence. (She also keeps us all in check).
CEO's Assistant (Operations)
Grace
The quiet ruler and backbone of the office, highly respected for her efficient manner and steadfast ambition to develop processes that deliver the highest levels of customer service and give a customer journey that will be unrivalled in the industry.
Customer Account Handler Supervisor
Peter
The cool, calm and collected customer service team member, with several years experience delivering excellent customer service in the print industry. Educated in the Arts with a keen eye for detail, professional demeanour, sense of humour and an artistic flair. Mixed up together to give the customer the best possible experience.
Senior Business Development Manager
Nick
Having competed in many motorsport disciplines and rugby from a young age to this day, Nick loves getting technical and delivering projects ranging from complex multi-printer connected solutions, to urgent rapid-needs printer installs. With over a decade under his belt of supplying coding, marking and labelling applications to the UK. Nick prides himself on eliminating headaches and hassles associated with production processes and equipment. He thrives on getting things done quickly and done right!
Technical Manager & Product Development
Rob
If a well-known drinks brand could “make” technicians, Rob would “probably be the best” they would come up with.
What this man doesn’t know, really isn’t worth knowing. Exceptionally adept at letting people think they provide the answers (especially the boss) and highly respected by our customer's technical teams.
Business Development Manager
Marc
With approaching a decade of experience in providing labelling and product identification software across multi disciplined industries. Being a self-proclaimed geek is evident by his passionate problem solving, hands on solution building and stubborn fortitude in giving his customers results far and above their original expectations.
Customer Account Handler
Ellie
The newest member of the team, but already with a lot of life experience. With a background in logistics and front-line customer service, Ellie has the focus and ambition to help drive forward the mission of the company to deliver excellent customer service. Ellie’s attention to detail combined with her friendly personality, can provide the best customer service possible.
Customer Account Handler
Sarah
Being the youngest member of the team and having past customer service experience, Sarah knows how to bring a friendly attitude towards helping people get the best customer service possible. With a creative flair and keenness to multitask, she will complete any job efficiently and effectively.
Your production
experts are here to help.
End to end coding and handling solutions from primary packaging through to logistics despatch, supported by 7 years warranty with same day service response and same day consumable despatch.