Meet the head office team
Making a difference, for over 40 years, to manufacturing lines has been the bedrock of the company’s philosophy. We are all passionate about delivering both solutions that enhance your business and an unrivalled customer experience.
Garry
Founder (CEO) Head Honcho (So he believes)
A career as a business leader in both SME’s and Corporates gives a rare insight into the challenges facing all businesses, sizes, and structures. Passionate about delivering customer service excellence and manufacturing solutions to driving down customer costs. Outside of work Garry is fitness fanatic competing in hybrid fitness events across Europe.
Faye
Finance & HR Manager
The Steady Hand.
The steady hand that keeps it all together (probably the real boss) a career responsible for customer service delivery for a major high street name. Gives I-mark one of the most experienced people, with a deep understanding of delivering customer excellence. (She also keeps us all in check).
Grace
CEO's Assistant
The Quiet Ruler.
The quiet ruler and backbone of the office, highly respected for her efficient manner and steadfast ambition to develop processes that deliver the highest levels of customer service and give a customer journey that will be unrivalled in the industry.
Colin
Service Engineer
Colin has been an engineer since leaving school, but his true passion lies in discovering new places and experiences. With an inquisitive mind, he enjoys learning how things work and finding creative solutions in everyday life. Outside of work, he loves to travel, explore different culutres, and take on new adventures whenever he can.
Rob
Technical Manager & Product Development
The Master Technician
Rob The Master Technician. If a well-known drinks brand could “make” technicians, Rob would “probably be the best” they would come up with. What this man doesn’t know, really isn’t worth knowing. Exceptionally adept at letting people think they provide the answers (especially the boss) and highly respected by our customer's technical teams.
Marc
Product Specialist.
The Self -Proclaimed Geek.
With approaching a decade of experience in providing labelling and product identification software across multi disciplined industries. Being a self-proclaimed geek is evident by his passionate problem-solving, hands-on solution building and stubborn fortitude in giving his customers results far and above their original expectations.
Ellie
Service Coordinator
Methodical and Precise, With a Strong Attention to Detail.
With a background in logistics and front-line customer service, Ellie has the focus and ambition to help drive forward the mission of the company to deliver excellent customer service. Ellie’s attention to detail combined with her friendly personality, can provide the best customer service possible.
Sarah
Customer Account Handler
Creative Flair and Artistic.
Being the youngest member of the team and having past customer service experience, Sarah knows how to bring a friendly attitude towards helping people get the best customer service possible. Her creative flair and keenness to multitask, brings additional skills to our marketing team.
Alex
Digital Marketer
Acute Eyes For Detail.
Through a history of administrative areas, Alex has developed an acute eye for detail which helps bolster and bring an analytical sense to our marketing team. Coming from a hospitability background makes him well equipped to deliver outstanding customer excellence. Outside of work Alex has an interest in football and shows his support by regularly attending matches as a season ticket holder.
Alex
Product Specialist
The Passionate Learner
Alex has a passion for providing customers with the best possible service and is intrigued and excited when new challenges arise. After recently graduting university with a degree in logistics and spending three years in the hospitality industry as a customer facing member, Aside from Alex's natural love for business, he is also an avid sports fan and a massive car enthusiast with a soft spot for German brands.
Recruiting
Trainee Product Specialist
Are you a motivated and personable professional with a passion for building relationships and driving business growth? At i-mark, we're looking for a proactive individual who reaches out to potential clients, follows up on quotations, and supports business growth with a variety of customer support activities. With a technical degree and a resilient, competitive mindset, you'll thrive in a fast-paced environment and pave the way for a successful sales career. If this sounds like YOU, don't wait to get in touch TODAY!
Recruiting
Digital Marketing Apprentice
Are you a passionate trainee digital marketer with a flair for organisation and excellent communication skills? Join us at i-mark, a leading provider of marking, coding, and automation equipment. You'll be supporting our Customer Excellence team by handling queries from a variety of channels, while gaining valuable experience in website management, SEO, and content creation, If you're eager to grow your career in a dynamic, innovative environment, we want to hear from you TODAY!